Privacy Policy.
Last Updated
June 2026
1. Introduction
COMIXSIL ("we", "our", "us") respects your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases.
2. Information We Collect
When you place an order, we collect the following personal information:
- Full name
- Email address
- Shipping address (street, city, state, postal code, country)
- Phone number
- Order details (products, sizes, quantities, prices)
We do not store credit card numbers. All payment data is processed directly by Razorpay and is subject to their privacy policy.
3. How We Use Your Information
We use your information solely for:
- Processing and fulfilling your orders
- Communicating order status and shipping updates
- Providing customer support
- Sending order confirmation emails
- Complying with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Payment Processing
All payments are processed securely through Razorpay. Your payment details (credit card numbers, UPI IDs, net banking credentials) are transmitted directly to Razorpay and are never stored on our servers. Razorpay is PCI-DSS compliant. Please refer to Razorpay's Privacy Policy for details on how they handle your payment data.
5. Cookies and Local Storage
Our website uses browser local storage to maintain your shopping cart. This data is stored locally on your device and is not sent to our servers unless you complete a purchase. We do not use tracking cookies for advertising or analytics purposes.
You can clear your cart data at any time by clearing your browser's local storage or removing items from your cart.
6. Third-Party Services
We use the following third-party services to operate our store:
- Supabase — Database and authentication hosting (stores your account credentials and order data)
- Razorpay — Payment processing
- Resend — Transactional email delivery (order confirmations and notifications)
- Cloudflare R2 — Product image hosting
7. Data Retention
We retain your personal information for as long as necessary to fulfill your orders and comply with legal obligations. Order records are retained for accounting and tax purposes as required by applicable law. You may request deletion of your account and associated data by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Lodge a complaint with your local data protection authority
To exercise these rights, please contact us at support@comixsil.app.
9. Contact
For privacy-related inquiries, please contact us at:
Email: support@comixsil.app